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Tips and Tricks for Transmitters

  1. Transmit Federal Returns first, then State returns after Federal Returns are accepted.
    Generally it is possible to transmit the Federal and state returns at the same time.  However, if the State return is accepted, and the Federal return is rejected and requires rework, then the State return may need to be amended.  To avoid this, some transmitters recommend transmitting the Federal return first, and then the State return only after the Federal return has been accepted.
     
  2. Learn Transmitting by doing
    Tax Transmitter training is provided in class by the IRS.  However, since there is a time delay from the time the return is transmitted to the time it is acknowledged, it is not possible in the classroom to go through the whole transmitting cycle.  Some volunteers learn by watching a more experienced transmitter sending the returns, and processing the acknowledgements.  At one site, on the job training is provided on a one on one basis where a beginner transmitter and experienced transmitter both look at the screen of the transmitting computer at the same time while talking on the phone.
     
  3. Guard your EFIN!
    An EFIN is required for transmitting e-filed returns, and generally is assigned to a person as the designated transmitter for the site. Contractual and licensing agreements require each individual site to have its own EFIN.  Obtaining a personal EFIN for transmitting non-VITA returns requires a background check and fingerprinting.  The EFIN associated with a site is considered confidential information, and not shown in public reports.
     
  4. Decide how to handle 9325.
    When the return is accepted, the default TaxWise behavior is to print out a copy of form 9325 which is the official notification.  At the top of form 8453, TaxWise indicates in red "Be sure to give every client a copy of Form 9325" when you are preparing the return.  The fact that the form is generated means the return or extension has been accepted.  However, Form 9325 form describes in excruciating detail the process required for acceptance. At some sites, the forms are sent to the Taxpayers, and the Taxpayers come back with it because they are not sure why they got it, or  they don't understand the debt code indicator. At other sites, they are ignored, or sent at the end of the tax season.  It is the opinion of the webmaster that for the past 3 years, the form does a good job of informing, and a poor job of communicating.  At a recent IRS e-file seminar, the webmaster learned that there was no requirement that the form be given to the taxpayer.  When this statement was made by a professional preparer, the IRS representatives did not advise otherwise, so it does appear that dealing with this form creates a lot of unnecessary wasted paper and work.

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Last modified: 09/02/08.