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A small percentage of visitors to this website have the opportunity to
provide feedback. For those who spent the time to fill up the feedback
form, please be informed that your comments are important. They are
tabulated and forwarded to the webmaster, and provide direction and
guidance on how to grow the site. Individual comments and responses of the
webmaster addressing the comments are posted on a blog at
http://vita-volunteers-org-website-feedback.blogspot.com where they are
addressed by the webmaster.
The primary goal of this website is to serve kind-hearted
volunteers trying to prepare tax returns for the low-income, limited
English Speaking, Elderly and Disabled Taxpayers, originally for Santa Clara
County site. Since so many organizations with greater resources at their
disposal have
ongoing outreach programs to taxpayers, this website chose not to focus on those
using the services.
This website received more traffic and visits than anticipated as shown in
the Home page stats. In addition to prospective volunteers from other
parts of the country, visitors included Taxpayers, and that is why many
did not find what they wanted or expected. The webmaster was not aware of
this, but the survey results have suggested this to be an additional area of
information to add.
Much of the information here comes from the irs.gov website and from
Spec Relationship managers. The one universal toll-free 800 number
1-800-829-1040 for taxpayer questions about VITA is also the number to all the
other IRS information products, and has the problem
that sometimes the operator is unable to direct you to the right person, and
other times, the wait is extremely long.
The home page counter shows visits to the
home page of this website. Several visits to the home page during one
session on a web browser on your computer count as 1 visit. Each visit of
the same person during a different session from the same machine and the same
web browser counts as one visit. This is an artifact of the way the
statistics are collected by the web hosting provider. It differs from
counters that increase on each and every reload of the page. Consequently,
the numbers presented here undercount the number of times the home page is
actually loaded or reloaded by different visitors, and overcount the actual number of visitors.
In short, the home page counter undercounts visits and overcounts visitors. It
does not count visitors who arrive directly on an internal page and do not
visit the home page.
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